Frequently Asked Questions

Can I get a custom logo engraved?

Yes, we can engrave most logos, and there is no extra fee for this service!

Just let us know which product you would like and then email the logo to sales@palmettowoodshop.com. We will let you know if the logo will work and will send you a free proof within 1 business day.

How do I open/close my pocket knife?

Click here for instructions.

When will my order be shipped?

All orders, including personalized orders, typically ship the next business day. With free shipping, U.S. orders will arrive 2-4 days later (assuming no delays with the shipping carrier).

What is your return policy?

Our return policy can be found here.

How much does shipping cost?

Shipping is free for all U.S. orders!

Do you have a physical store?

Sorry, we don't have a physical retail store. The only place to purchase our products is on our website.

View all