Shipping and Returns

FREE shipping on all U.S. orders!

Orders ship in 1-2 business days and arrive 2-4 business days later, with standard shipping (assumes no delays with USPS).

Priority Mail Express shipping is also available for most items (US orders arrive 1-2 days after shipping when Priority Mail Express is selected).

International buyers are responsible for all customs fees.

All orders are shipped via the US Post Office.  You will be provided with a tracking number once your item ships.
 
If your item is damaged during shipment, please contact us within 7 days of receiving the item. Be sure to keep the shipping label and all of the packaging.

 

Returns

We strive to ensure that all of our customers are happy with their purchase.  If you are not satisfied with an item, please contact us, and we will be more than happy to fix the problem!  You must contact us prior to returning an item. 

  • Most personalized items can be returned for a 50% refund.  Bear & Son, Buck, Case, Kershaw, Smith & Wesson, and Victorinox knives that are personalized cannot be returned.  Also, personalized leather wallets cannot be returned.  If you have any questions about this policy, please contact us before placing your order.
  • Shipping fees on Priority Mail Express and non-US orders are not refundable.
  • Once an order has been processed, it cannot be canceled.

Please note that items made from wood may vary slightly from what is shown in the listing pictures, due to variations in wood grain, natural minor imperfections in the wood, etc.